The plugin does not collect, send or store any data about you or your PC. It runs the commands you type into its keys' settings, on your PC, as your Windows user, and shows on the key whether they succeeded. It has no account, no online service, no analytics and no telemetry, and the plugin itself makes no network requests. (A command you choose to run may of course use the network; that is up to the command.)
cmd.exe, Windows PowerShell, or the program directly), in the working folder you entered, with the same Windows account and permissions as the Stream Deck app. The plugin never asks for administrator rights. The command gets no input.| Data | Where it is processed | Stored by the plugin? |
|---|---|---|
| Key settings (label, command, how to run it, working folder, time limit, success codes, interval) | Saved by the Stream Deck app on your PC, like the settings of any other key | Only in your Stream Deck profile on your PC. |
| Which Watch Command keys you started (a one-way hash of the command, the way to run it and the folder, not the command text) | Saved by the Stream Deck app in the plugin's settings on your PC | Only on your PC. Removed when you uninstall the plugin. |
| Command output and results (exit code, time taken, the last 64 KB of output) | On your PC, in the plugin's memory | No. Nothing is written to disk or sent anywhere; it is gone when the plugin stops. |
| Technical log | The Stream Deck plugin framework writes a small log file (mainly connection errors) in the plugin's folder on your PC. The plugin does not write commands or their output to it. | On your PC only. It is not sent anywhere. |
| Anything sent to GRAMSHIFT servers | — | Nothing. The plugin has no server of its own and makes no network requests. |
The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.
If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf. Please do not send passwords, keys or other secrets that may appear in a command or its output.
The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.
You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.
The plugin keeps no data of its own apart from the hashes described above. Uninstalling it from the Stream Deck app removes the plugin and its log file. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.
If the plugin ever starts to send or store data, this policy will be updated before that change is released, and the date above will change.
GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan