Privacy Policy

Product: Crosshair Overlay for Games (Stream Deck plugin for Windows) · Provider: GRAMSHIFT (Tokyo, Japan) · Last updated: 2026-10-12

Summary

The plugin shows a crosshair on your screen and, when you press its Borderless Game Window key, changes the frame and size of the window in front. It does this on your PC only. It records nothing and sends nothing to anyone. It has no account, no online service, no analytics and no telemetry.

What it reads, in plain words

The list of your screens (their position, size and scale), to put the crosshair in the middle of the screen you chose.
While a crosshair is shown: four times a second, whether Windows reports a program in exclusive fullscreen (SHQueryUserNotificationState) and the position of the window in front, so the crosshair can step aside under such a program; once a second, whether another window lies over the crosshair, so it can stay on top. Nothing is kept.
For the Borderless Game Window key: the window in front (its title, class name, program number, frame styles, position and size). The title is shown only on that key's settings page. When you press the key, the plugin changes that window's frame and position, and a second press puts back exactly what it read before.
It reads no keys you type and no mouse buttons, and it never reads or changes anything inside a game: no files, no memory, nothing injected.
It installs nothing and needs no administrator rights. While a crosshair is shown it runs one helper program of its own (Windows PowerShell, part of Windows) that ends together with the plugin.
It talks only to the Stream Deck app on the same PC, through a local connection (127.0.0.1) that the Stream Deck app provides to every plugin. It makes no internet connection.

Where data goes

Data	Where it is processed	Stored by the plugin?
Screens, the exclusive-fullscreen state, the window in front	In memory on your PC	No.
Windows changed by the Borderless Game Window key (window number, program number, class name, frame styles, position and size before the change)	In memory, and in the plugin's settings kept by the Stream Deck app on your PC, so a window can be put back even after the plugin was stopped by force	On your PC only, until the window is put back.
Key settings (shape, color, size, position, look and so on)	Saved by the Stream Deck app on your PC	Yes, on your PC only.
Technical log	The Stream Deck plugin framework writes a small log file (mainly connection errors) in the plugin's folder on your PC. Window titles are never written to it.	On your PC only.
Anything sent to GRAMSHIFT servers	—	Nothing. The plugin has no server of its own.

Purchases

The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.

Support requests

If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf.

Our role and legal basis

The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.

Your rights

You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.

Retention and deletion

Nothing the plugin reads is kept, except the list of windows the Borderless Game Window key has changed, which is removed as each window is put back. Key settings are stored on your PC by the Stream Deck app: removing a key removes them, and removing the plugin removes its settings. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.

Changes

If the plugin ever starts to send or store other data, this policy will be updated before that change is released, and the date above will change.

Contact

GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan