The plugin does not collect or send any data about you or your PC. It reads and changes the display layout of your PC through Windows' own display functions, and keeps the layouts you save on your PC. It has no account, no online service, no analytics and no telemetry, and it makes no network requests.
| Data | Where it is processed | Stored by the plugin? |
|---|---|---|
| Key settings (layout name, which layouts a Cycle key goes through, which monitor a Set Primary key chooses, one or two presses) | Saved by the Stream Deck app on your PC, like the settings of any other key | Only in your Stream Deck profile on your PC. |
| Saved layouts (for each monitor: its name and Windows device identifier, position, resolution, refresh rate and timing, rotation, HDR on or off; the time it was saved) | Saved by the Stream Deck app in the plugin's settings on your PC | Only on your PC. Removed when you uninstall the plugin. |
| The layout before a change, while the plugin waits for you to keep the change (so it can go back even if the plugin is closed) | Saved by the Stream Deck app in the plugin's settings on your PC | Only for those seconds; removed when you keep the change or it goes back. |
| Technical log | The Stream Deck plugin framework writes a small log file (mainly connection errors) in the plugin's folder on your PC. | On your PC only. It is not sent anywhere. |
| Anything sent to GRAMSHIFT servers | — | Nothing. The plugin has no server of its own and makes no network requests. |
The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.
If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf.
The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.
You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.
The plugin keeps only the saved layouts described above, on your PC. Uninstalling it from the Stream Deck app removes the plugin, its saved layouts and its log file. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.
If the plugin ever starts to send or store other data, this policy will be updated before that change is released, and the date above will change.
GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan