The plugin runs only on your PC. It has no account and no analytics, and it never sends anything over the network: it only receives the Data Out telemetry that the game sends. The only thing it stores is your Performance Timer runs, in the Stream Deck app on your PC.
| Data | Where it is kept | Sent to |
|---|---|---|
| Telemetry values of your car | Memory of the plugin only, while it runs | Nobody |
| Last and best runs per car (times, distances and speeds only) | The plugin's settings, saved by the Stream Deck app on your PC | Nobody by the plugin |
| Key settings (port, receive from, units, look, key to send, game program, control) | Your Stream Deck profile, saved by the Stream Deck app on your PC | Nobody by the plugin (the Stream Deck app's own profile features follow Elgato's privacy policy) |
| Log file of the Stream Deck SDK (start, connection, errors; no telemetry values) | The plugin's log folder on your PC, managed by the Stream Deck app | Nobody |
The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.
If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf. Please do not send passwords or other secrets.
The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.
You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.
Uninstalling the plugin from the Stream Deck app removes the plugin and its log file; removing its keys removes their settings. The saved runs are kept in the plugin's settings on your PC only; you can delete them with "Clear the records of this car" or "Clear the records of all cars" in a Performance Timer key's settings. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.
If the plugin ever starts to send data or store other data, this policy will be updated before that change is released, and the date above will change.
GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan
Unofficial product: not affiliated with Microsoft, Xbox Game Studios or Playground Games. Forza is a trademark of the Microsoft group of companies.