Privacy Policy

Product: Race Deck for WRC & DiRT Rally (Stream Deck plugin for Windows) · Provider: GRAMSHIFT (Tokyo, Japan) · Last updated: 2026-10-14

Unofficial product: not affiliated with or endorsed by EA, Codemasters, the FIA or WRC Promoter. EA SPORTS is a trademark of Electronic Arts Inc. WRC is a registered trademark of the Fédération Internationale de l'Automobile. DiRT is a trademark of Codemasters.

Summary

The game's telemetry stays on your PC. The plugin does not collect or send any data about you or your PC. It listens for the telemetry packets that EA SPORTS WRC or DiRT Rally 2.0 sends to your PC, reads a few values of your car from them in memory, and draws them on your Stream Deck keys. It has no account, no online service, no analytics and no telemetry of its own, and it never sends anything over the network.

What the plugin does on your PC

Where data goes

DataWhere it is keptSent to
Telemetry values of your carMemory of the plugin only, while it runsNobody
Best run per stage and car class (times only)The plugin's settings, saved by the Stream Deck app on your PCNobody by the plugin
Key settings (ports, receive from, units, key to send, game program, control)Your Stream Deck profile, saved by the Stream Deck app on your PCNobody by the plugin (the Stream Deck app's own profile features follow Elgato's privacy policy)
The game's telemetry settings changed by the set-up buttons, and the copies of the originalsThe game's settings folder in your Documents folderNobody
Log file of the Stream Deck SDK (start, connection, errors; no telemetry values)The plugin's log folder on your PC, managed by the Stream Deck appNobody

Purchases

The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.

Support requests

If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf. Please do not send passwords or other secrets.

Our role and legal basis

The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.

Your rights

You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.

Retention and deletion

Uninstalling the plugin from the Stream Deck app removes the plugin and its log file; removing its keys removes their settings. The saved best runs are kept in the plugin's settings on your PC only; you can delete them with the Clear buttons under Best times in a Car & Split key's settings. The game settings changed by the set-up buttons stay as they are until you change them; to undo a change, put back the saved copy of the original file. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.

Changes

If the plugin ever starts to send data or store other data, this policy will be updated before that change is released, and the date above will change.

Contact

GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan