Privacy Policy

Product: Scoreboard for Rocket League (Stream Deck plugin for Windows) · Provider: GRAMSHIFT (Tokyo, Japan) · Last updated: 2026-10-23 · 日本語

Unofficial product: not affiliated with or endorsed by Psyonix or Epic Games. Rocket League is a trademark of Psyonix LLC.

Summary

Your match data stays on your PC. The plugin does not collect or send any data about you or your PC. It reads the match data that Rocket League itself shares on the same PC when its data setting is on, keeps the latest values in memory and draws them on your keys. It has no account, no online service, no analytics and no telemetry of its own, and it sends nothing over the internet.

What the plugin does on your PC

Where data goes

DataWhere it is keptSent to
Match values (score, clock, players' in-game names and stats, boost, speed, goals)Memory of the plugin only, while it runsNobody
Session record (wins, losses, streak and the game's codes for the latest matches, so that a match is counted once) and the game port, if you enter oneThe plugin's settings, saved by the Stream Deck app on your PCNobody
Key settings (speed unit, page of My Stats, replay command, player number)Your Stream Deck profile, saved by the Stream Deck app on your PCNobody by the plugin (the Stream Deck app's own profile features follow Elgato's privacy policy)
Log file (start, connection, errors; no match values)The plugin's log folder on your PC, managed by the Stream Deck appNobody

Purchases

The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.

Support requests

If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf. Please do not send passwords or other secrets.

Our role and legal basis

The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.

Your rights

You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.

Retention and deletion

Uninstalling the plugin from the Stream Deck app removes the plugin, its settings and its log file; removing its keys removes their settings. Pressing Session Record twice sets the wins, losses and streak back to zero. The game's setting file stays as you or the plugin left it; the Support page shows how to restore the backup copy. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.

Changes

If the plugin ever starts to send data or store other data, this policy will be updated before that change is released, and the date above will change.

Contact

GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan