The plugin reads where the windows on your PC are, so that it can move the one you choose when you press a key. It sends nothing to us or to anyone. It has no account, no online service, no analytics and no telemetry, and it makes no network requests of its own.
notepad.exe). This is used only to draw the keys and to find the window a key moves.| Data | Where it is processed | Stored by the plugin? |
|---|---|---|
| The window in front, the list of open windows and screens | In memory on your PC, while a key of the plugin is on the screen | No. It is read again about two times a second and not kept. |
| Where a window was before a key moved it (its position, size and state), so that the next press can put it back | In memory on your PC | No. It is gone when the plugin or the Stream Deck app ends. |
| Key settings (zone, size, screen, gap, look, name, the chosen program's file name and the title words you typed) | Saved by the Stream Deck app on your PC | Yes, on your PC only, until you change them or remove the key. |
| Technical log | The Stream Deck plugin framework writes a small log file (mainly connection errors) in the plugin's folder on your PC. The plugin writes no window titles into it. | On your PC only. |
| Anything sent to GRAMSHIFT servers | — | Nothing. The plugin has no server of its own and makes no network requests of its own. |
If you export or share a Stream Deck profile, the settings of its keys (including a chosen program's file name and title words) go with it, as all key settings do.
The plugin is sold on the Elgato Marketplace. Purchases, payments and licenses are handled by Elgato (Corsair) and its payment provider under Elgato's own terms and privacy policy. GRAMSHIFT never receives card details. If Elgato provides us with sales records (for example the date, country and amount of a sale), we use them only for accounting and tax.
If you contact us, we receive what you choose to send (for example your email address, your message and any screenshots). We use it only to answer you. Email to contact@gramshift.com is forwarded by our email forwarding provider (ImprovMX) to a mailbox hosted by Google (Gmail), so those providers process support emails on our behalf.
The plugin works only as a tool on your own computer: GRAMSHIFT does not receive or process anything from it. For sales records and support emails, GRAMSHIFT is the controller. We rely on our legitimate interest in answering requests and on legal obligations (for example tax records). GRAMSHIFT is based in Japan, so this information is processed in Japan and by the providers named above.
You can ask us to access, correct or delete personal information we hold about you, or object to its use, by emailing contact@gramshift.com. If you are in the EEA or the UK, you can also complain to your local data protection authority.
Everything the plugin keeps is stored on your PC by the Stream Deck app: removing a key removes its settings, and removing the plugin removes all of them. Support emails are kept only as long as needed to handle the request and meet legal obligations; you can ask us to delete them. Sales records are kept for up to 7 years for accounting and tax.
If the plugin ever starts to send or store other data, this policy will be updated before that change is released, and the date above will change.
GRAMSHIFT · contact@gramshift.com · 1-10-8 Dogenzaka, Shibuya Dogenzaka Tokyu Bldg 2F-C, Shibuya-ku, Tokyo 150-0043, Japan