Support

Product: Internet Radio for Windows (Stream Deck plugin for Windows) · Provider: GRAMSHIFT (Tokyo, Japan)

Product page: Internet Radio for Windows · Get it on the Elgato Marketplace

Ideas and bug reports

Email contact@gramshift.com in English or Japanese. Ideas for new features and bug reports are welcome, and every message is read; we do not guarantee a reply time. Please include your Windows version (Settings > System > About), your Stream Deck app version, the station or stream address, and a screenshot of the key's settings page (its Status line says what the plugin sees).

Get started

Install Internet Radio for Windows from the Elgato Marketplace.
In the Stream Deck app, find Internet Radio for Windows in the action list and drag Station onto a key.
In its settings, under Station from, keep Search the directory. Type a name or genre in Search, and choose a Country if you like. With nothing typed, the list shows the most popular stations.
Click a station in Results. The key now shows the station. Press it to play, press it again to stop.
To use your own stream, choose Stream address instead and paste the address (.mp3, .aac, .m3u or .pls) in Address. Name on key sets the name shown on the key; leave it empty for the station's name.

The actions

Station (key): plays one station; press again to stop. One station plays at a time: pressing another Station key switches over. The key shows the station logo and the song now playing; long titles turn pages. When the stream drops, the key connects again by itself (3 tries), and the station plays again after the PC wakes up from sleep.
Play / Stop (key): plays the station played last, also after Stream Deck restarts. Press again to stop.
Volume (key): volume up, volume down, or mute / unmute, with a step you choose. Hold the key to keep changing. One volume for all keys and the dial of this plugin, kept after a restart; the Windows volume is not changed. Mute keeps the volume and gives it back on the next press.
Volume Dial (Stream Deck +): turn for the volume (the step per notch is chosen in its settings). Push to play or stop the last station. Touch the screen to switch to the next station you played recently.
Sleep Timer (key): each press picks 15, 30, 60, 90 minutes, then off. The key counts down; in the last 20 seconds the sound fades out, then the radio stops. Switching to another station keeps the timer; stopping the radio cancels it.
Look (Station and Play / Stop keys: Logo, Dark or Color; Volume and Sleep Timer keys: Dark or Color).

Troubleshooting

What you see	What to do
The key says it plays, but there is no sound	The radio plays through the Windows default speakers or headphones. Check which output is the default in Windows (Settings > System > Sound). Then check the plugin's own volume and mute: the Status line of a Volume key shows them, for example `Volume 35% (muted)`. Press a Volume key set to mute / unmute, or turn the volume up.
`Offline` on a Station key	The station's address did not answer, or the stream stopped or did not start, three times in a row. Press the key to try again. The Status line in the key's settings says which of the two it was.
No song title on the key	The station does not send one. The Status line then says `Playing now (this station sends no song titles).`
`NO PLAYER` on a key	The player could not start. The Status line in the key's settings shows the reason. Press the key to try again. Security software or a company policy that blocks PowerShell scripts can stop the player; allow it there. If it keeps failing, send us a screenshot of that Status line.
The radio keeps playing after I deleted its key	The radio keeps playing when its key goes away, so that it also keeps playing when you switch profiles. Press a Play / Stop key or push the Stream Deck + dial, or quit the Stream Deck app.
A search shows `The station directory did not answer.`	The station directory did not answer. Check the internet connection; the search tries again when you type.
`No station found.`	Try other words or All countries.
`The address must start with http:// or https://.`	Paste the full stream address, including http:// or https://.

Compatibility

Windows 10 or later, with the Stream Deck app 6.9 or later. Not for Mac. Tested on Windows 11; Windows 10 has not been checked by us. Plays formats built into Windows, such as MP3 and AAC. English and Japanese.

Station directory

Stations come from radio-browser.info, a free directory run by its community. Searching sends the words you type to radio-browser.info; playing connects to the station's own server. Details: Privacy Policy.