Email contact@gramshift.com in English or Japanese. Ideas for new keys and looks are welcome, and every message is read. For a bug, please include your Windows version (Settings > System > About), whether you use Wi-Fi or a cable, your Stream Deck app version and model, and a screenshot of the key's settings page (its Status line says what the key is pinging and what it found).
ALL GOOD, HOME or INTERNET.loss (the share of pings without a reply) and ± jitter (how much the ping jumps between replies), over the period.NO REPLY: the last 3 pings got no answer.Lag Check pings your router and an internet address (1.1.1.1 unless you pick another) together, once a second, and compares the last 30 seconds. The internet address says whether there is lag; the router says on which side it starts.
| The key says | What it means | What to try first |
|---|---|---|
ALL GOOD | The internet answers quickly and reliably. If the line under it says router slow (normal) or router gives no ping, your router answers pings to itself slowly or not at all; every ping to the internet passes through it, so your Wi-Fi and router are working. Many routers answer pings to themselves last. | If a game still lags, the game's own server may be busy: point a Ping Graph key at it. |
HOME (Wi-Fi or router) | The internet lags, and your router is slow, loses pings or jumps around too. The problem starts between your PC and your router. | Move closer to the router, use a cable, or restart the router. |
INTERNET (provider or beyond) | The internet lags, but your router is fine. The problem starts past your router. | Check your provider's status page, or contact your provider. |
LAGGING | The internet lags, and there is no router to compare with: your router ignores pings, or the route has no router (as with some VPNs). | If your router answers pings, type its address in the settings. |
OFFLINE (Wi-Fi or cable) | Windows has no route to the internet, and the internet address does not answer. | Check Wi-Fi or the cable. |
The two rows under the verdict show the ping to the router and to the internet address, with small graphs. Press for the numbers of the last 30 seconds and your router's address; hold for the next period of the small graphs.
How it decides: the internet counts as lagging from 5% loss (at least 2 lost pings), from the ms you pick (100 ms unless you change it), or from 20 ms of jitter. Then the router decides the side: it counts as bad from 5% loss, 20 ms or 10 ms of jitter. After a change of network (a reconnect, another Wi-Fi) the key counts the 30 seconds afresh, and it waits for 10 pings on each side before its first verdict.
Classic (a line on dark gray), Neon (a glowing line on dark blue), Bars (columns), Solid (the whole key in the level color) and Grid (a Task Manager style grid). Classic, Neon, Bars and Solid use the same colors as our System Monitor for Windows keys.
NO REPLY even when they work. If your router ignores pings, or the route has no router (as with some VPNs), Lag Check judges by the internet side alone and reads LAGGING instead of HOME or INTERNET.The plugin sends one small ping a second only to your router and the addresses you pick, and keeps the results in memory on your PC. Nothing is sent to GRAMSHIFT or anyone else. Full details: Privacy Policy.
| The key shows | What it means |
|---|---|
starting… / CHECKING | The first pings are on their way; the numbers appear within a few seconds. |
NO ROUTER | Windows' route to the internet has no router to ping: the PC is not connected, or the route goes without one (as with some VPNs). |
NOT FOUND | The host name could not be looked up. Check the spelling in the settings. |
IPv4 ONLY / CHECK ADDRESS / SET ADDRESS | The typed address is an IPv6 address, is not an address, or is empty. |
| Keys side by side show separate graphs | Only keys in the same row, right next to each other, with the same address, name, period, look and colors join. |
Windows only | The plugin works on Windows. |
Windows 10 or later (tested on Windows 11), Stream Deck 6.9 or later. Works on keys. No administrator rights needed.
「ping グラフ」をキーに置くと、すぐに 1.1.1.1 までの ping（ms）が出ます。設定で、ルーター・8.8.8.8・ゲームサーバーなど好きなアドレスに変えられます。下の行は損失（応答のなかった ping の割合）と揺れ（ジッター）です。
「ラグ診断」をキーに置くと、ルーターとインターネットに同時に ping を送り、直近 30 秒を比べます。インターネット側が遅れていてルーターも悪ければ「家の中」（Wi-Fi・ルーター）、ルーターが正常なら「家の外」（回線・プロバイダ）。インターネット側が正常なら「問題なし」です（ルーターが自分宛の ping にだけ遅い時も「問題なし」）。
contact@gramshift.com まで日本語でどうぞ。すべて読んでいます。