Privacy policy for direct purchases
This page covers what GRAMSHIFT keeps when you buy Art Deck for Clip Studio Paint directly from gramshift.com. The profiles are files you import into the Stream Deck app: they send nothing to us, and what you draw stays on your computer.
What we keep
- Your email address and order number, received from Stripe after payment.
- Whether the order is paid or refunded, and how many download links were made for it.
What we do not receive
- Card numbers and other payment details. Stripe and Link handle them.
- Your artwork, how you use the profiles, or any files on your computer.
Why we keep it
- To show your download link.
- To send a new link to your download page when you ask for it by email, and to handle refunds and questions.
Who else sees it
- Stripe and Link, which process the payment and send your receipt.
- Our own server in Japan, which stores the items above.
- Google Analytics on the product page (the same setup as the rest of gramshift.com). It counts page views, how far the page is scrolled, clicks on outside links and on the two buy buttons, and the rough region and device type, and it sets cookies whose names start with _ga. Ad storage is turned off and nothing is used for ads. You can opt out with Google's browser add-on (https://tools.google.com/dlpage/gaoptout). It is not on the thank-you or download recovery pages.
How long we keep it
- As long as tax and accounting rules require.
- To delete your data, email us. After that we can no longer send you a new download link.
Contact
- contact@gramshift.com