Dateria Estimated Delivery: set up and FAQ

Set up

1. Install Dateria Estimated Delivery. The app opens on Home with four steps.
2. Set your delivery times: Processing time, Shipping time and Cut-off time, then Processing days, Delivery days and your holidays. In Estimate preview next to them, try a Friday evening order and check the steps. Click Save.
3. Preview: pick a look in Design and check the message in your store's language.
4. Enable app embed: the theme editor opens with Delivery estimate switched on; click Save. To choose the exact spot on the product page, add the Delivery estimate block in the theme editor instead.
5. Show on store: switch it on. Open a product page to see the date.

To place the date somewhere else on the product page, add the Delivery estimate block in the theme editor and move it where you want it. To hide the date from your store, switch off Show on store in the app, or switch off Delivery estimate under App embeds in the theme editor and click Save.

How dates are counted

Every date is counted in your store's time zone (shown next to the Cut-off time). The same count runs in the app's Estimate preview and on your product pages.

1. Start day. An order placed on a processing day before the cut-off time starts on that day. An order placed after the cut-off, or on a day you do not ship, starts on the next processing day.
2. Ship date. From the start day, the app counts your Processing time in processing days. The shortest and longest Processing time give the first and last possible ship date.
3. Arrival date. From the ship date, the app counts your Shipping time in delivery days. The result is the arrival range the shopper sees.
4. Days off. Days not ticked under Processing days are skipped while processing; days not ticked under Delivery days are skipped while shipping. Holidays and closed dates are skipped in both.
5. Out of stock. For a variant that is out of stock but still for sale, the extra days you set are added to the Processing time (or the date is hidden, or your other message is shown, as you choose).
6. Rules (Pro). The first rule from the top that matches the product and the shopper's country gives its own Processing time, Shipping time and cut-off; your processing days, delivery days and holidays still apply.

Example with the starting settings (Processing time 1–2 business days, Shipping time 3–5 days, cut-off 14:00, Monday to Friday, no holidays): an order on Thursday, October 15 at 11:45 starts that day, ships Friday, October 16 to Monday, October 19, and arrives Wednesday, October 21 to Monday, October 26. Placed after 14:00, the same order would start on Friday.

Plans

• Free: delivery dates on every product page, cut-off time, working days and holidays, out-of-stock handling, the preview, translations, and the estimate on cart lines and orders. No limit on products or page views.
• Pro ($9.99/month or $99.90/year, 7-day free trial): rules by collection, tag, vendor, product type, product and country, rules that run on set dates (sales, busy seasons, closures), and CSV export and import of rules.

Change or cancel your plan in the app under Plans. Shopify bills it on your Shopify invoice, and uninstalling the app ends the charge.

FAQ

How do I show an estimated delivery date on my Shopify product page?

Install Dateria Estimated Delivery, enter your processing time, shipping time and cut-off time, and switch on Show on store. The date appears above the Add to cart button, or wherever you place the Delivery estimate block.

Can the delivery date skip weekends and holidays?

Yes. Choose the days you ship and the days carriers deliver, and add your holidays and closed periods. Skipped days are shown in the preview.

How does the cut-off time work?

Orders placed after the cut-off time, in your store's time zone, start processing on the next processing day. Before the cut-off, shoppers see a countdown such as "Order within 2h 14m 05s".

Can I check that the date is right before shoppers see it?

Yes. The preview takes any order day and time and shows each step: processing start, ship date, skipped days and arrival. Nothing is shown on your store until you switch on Show on store.

Can I show different delivery times for different products?

Yes, with Pro. Create a rule for a collection, tag, vendor, product type or product with its own processing and shipping time. To show no date on some products, use Exclude products (also in Free); products that need no shipping, such as digital products, show no date on their own.

Can I show different delivery times for different countries?

Yes, with Pro. A rule can apply to chosen countries. The country is the one the shopper picked in your store's country selector, or your store's country if you sell to one country.

What happens when a product is out of stock?

Choose for out-of-stock variants: hide the date, add extra days, or show a different message. The date changes when the shopper picks another variant.

Will the date show in my customers' language?

Yes. Weekday and month names follow the language of the store page, and you can translate the message for each store language.

Does the estimated delivery date appear in the order?

Yes. The estimate is added to the cart line when the product goes into the cart, so it stays on the order and the order confirmation.

Does it edit my theme code?

No. It works through an app embed and a theme block. Switch it off in the theme editor, or uninstall the app, and the product page is as before.

Is there a limit on page views or products?

No. Free and Pro show the date on every product page, with no limit on page views or products.

What happens when I uninstall?

The date disappears from your store and Shopify stops the subscription.

Good to know

• The date is an estimate from the times you enter; carriers can be late. Keep your shipping time to what your carriers really take.
• Checkout and the thank-you page are not changed by the app; the estimate reaches the order through the cart line.
• Collection pages and the home page are not covered yet.

Contact

Email contact@gramshift.com in English or Japanese. We answer within 2 business days (Japan time). If a date looks wrong, please tell us the product, the order time you tried and what you expected; the steps in the app's Estimate preview help us find the cause quickly. Ideas for new features are welcome at the same address (every page of the app has Contact support and Request a feature buttons).

日本語

設定の手順: アプリを入れて開く → ホームの「お届けの日数を設定」で発送準備の日数・配送の日数・締め時刻・発送する曜日・配達のある曜日・休業日（国の祝日の取り込みも可）を入れ、横の試算で金曜の夕方の注文などを確かめて保存 → 「デザイン」で見た目を選ぶ → 「アプリ埋め込みを有効にする」でテーマエディタを開いて保存 → 「ストアに表示」をオン。商品ページの「カートに追加」の上にお届け予定日が出ます。

日付の数え方: 締め時刻より前の発送日に入った注文はその日から、締め時刻の後や休みの日の注文は次の発送日から数えます。発送準備の日数は発送する曜日だけ、配送の日数は配達のある曜日だけで数え、休業日はどちらでも飛ばします（時刻はストアのタイムゾーン）。

お問い合わせ・ご要望は contact@gramshift.com へ（日本語可・2営業日以内にお返事します）。